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Delivery & Returns

Delivery Information

Average delivery time in EU is 3-7 working days. All orders are shipped form EU.
We aim to process most of the orders within one working day once payment has cleared.
In case any issues related to placed order we will contact you directly to advise and agree course of action.
Orders may be cancelled only if they have not been shipped. After that order should be returned to merchant for refund.
All orders are sent in a discrete packaging not indicating content.Once order is sent you will be notified via email.
 
Returns & Exchange

You can return or exchange purchased item within 14 calendar days since delivery date. Buyer pays for return shipping.
All returned items must be in the original conditions, free of any smell of smoke or any other odor, with all tags attached and with no signs of use, like, but not limited to; stretches, make up, etc. Due to hygiene reasons, underwear and open hosiery items cannot be returned.

Refunds

Once your return is received it will be processed within 2 working days to issue a refund. All refunds are completed to the original funding source. Once refund is issued we will notify you via email. Delivery charges are non refundable.