As per our Privacy Policy we will not share, sell or outsource in any form any information about our customers and orders to any third party for commercial use. Your details will only be shared with relevant parties to allow us process your order. This simply means that we will share information we have from you with our payment provider to obtain funds for your order and postal service so it could be delivered to you.

Your satisfaction is our priority. You can return or exchange only new that have not been worn and have not marks of usage with all tags attached. All returns and exchanges must be made within 14 calendar days since the receipt date.

Please note that gift cards and credits as goods purchased with it use are not exchangeable to cash and will be returned as store credit or goods.

We carefully check all goods before dispatch, however if you parcel has arrived damaged please do not accept it and contact us that you have requested postal service to return it to us. Once we have it back we will expedite a replacement to you or refund your payment.

You can contact us via our contact form or email us directly to: email{at}styledesigner.co.uk.

Our contact information is solely for our customers in regards to customer service. We do not wish to receive any offers or business queries. 

Do you ship to all countries?

Yes. We ship our items to all countries listed on the check out page. I some cases for the security reasons we may ask you for additional information to complete your order.

How do you pack purchased item?

All items are packed in a discrete packing that does not indicate its content.

How do I know my order has been shipped?

Once you order has been completed, you will receive confirmation email from us with tracking information. 

Are my credit/debit cards details save?

We have a completely secure payment processor. All our transactions are processed by PayPal, the most popular, most secure and most used payment processor in the world.

Can I cancel my order at any time?  

Yes. As long as your order has not been shipped we are able to cancel your order any time you wish, simply contact us to do this.

Can I return or exchange purchased items?

Yes for both. Simply contact us to advise us what you prefer and we will confirm return address. You can return or exchange only new that have not been worn and have not marks of usage with all tags attached. All returns and exchanges must be made within 14 calendar days since the receipt date.

Please not that gift cards and credits as goods purchased with it use are not exchangeable to cash and will be returned as store credit or goods.

How long will I wait for my package?

Average delivery timeframe to UK is 3 to 5 working days since you order has been shipped. You will receive confirmation email once your order is sent.

To most of the EU countries delivery timeframe is 5 to 7 working days since you order has been shipped. To this you will need to add up to 24 that we need to prepare your order for dispatch. We always aim to ship all orders within 24h.

What if my package was not delivered?

Any cases of non receipt will be investigated by us and if we find your claim valid payment will be refunded or we will re-send your order [depending on customer’s choice].

How often do you update your stock?

We have new delivery ever week. If you would like to stay updated on new stock a re-fills connect with us on Facebook or Twitter.

Where are you shipping from?

All goods are shipped from Ireland – Dublin.

Can I collect my order?

We do our business only online. All purchased good will be sent by post and delivered to address provided to us.